Beauty Therapist

Beauty Therapist

Posted September 12, 2017 by QHotels- Stratford Manor

  • 15-20k + Weekend Bonus & Benefits Package
    Stratford Manor
Job Description

We are currently looking for Beauty Therapists to join our growing team.

Available Roles

16 Hour Spa & Leisure Receptionist Contract
32 Hour Beauty Therapist Contract
Casual Beauty Therapist Contract

What you’ll be doing

We’ve got leisure and spa facilities at 24 of our hotels. We’ve put our money where our promises are to develop state-of-the-art facilities from our swimming pools to our gyms and treatment rooms. These are exciting times in our Spas as we work on further expanding our spa facilities as business demand continues to grow and many of our spas now offer an exceptionally wide range of treatments and packages.

We like to make sure that our service for hotel customers and our leisure club members is just as special and memorable as each one of our facilities.

As a Beauty Therapist you’ll help provide a friendly, knowledgeable and professional service offering a wide range of ESPA treatments. You’ll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Beauty Therapist you’ll also be supporting your manager to maximise revenue through careful diary management and proactive selling of high quality spa retail products.

You’ll also help to make sure the spa is kept clean and well maintained, and fully compliant with legislative requirements.

What you’ll need

To be passionate about delivering the very best spa experience for your hotel customers and members
To be smart and well presented
Previous experience in a similar role, or you could be looking for your first position
NVQ level 2 or similar level spa related qualification to be fully qualified as a minimum in manicures, pedicures, waxing
NVQ level 3/HND or similar level qualification to be fully qualified in massage and facials is desirable
Good standard of numeracy, literacy
Basic knowledge of Microsoft Office is useful
Excellent level of spoken and written English
To be able to work shifts as required that will include weekends and bank holidays
What you’ll get

We offer a fantastic induction for all of our therapists, including information about the whole hotel and not just the Spa so you can confidently talk about the rest of the facilities on offer to your customers.

At QHotels we take training and development of our team seriously, and we believe that it’s the responsibility of everyone within our business. As such, we ensure that you are trained to ESPA Essential level as soon as possible after you join our team as well as in Jessica manicure, pedicure and Geleration if this is required.

We actively encourage career development within QHotels so for those Therapists looking to become a Supervisor or first time Manager we offer our QED programs and you’ll find that many of our senior and specialist Managers as well as Directors deliver this coaching and training, so you’ll learn from very experienced colleagues who enjoy sharing their knowledge and passion for hospitality and Spa’s.

Importantly, you will receive a competitive salary that will include our brand new Spa Commission Incentive that rewards the treatment work that you do. This will ensure you are rewarded above the basic industry levels.

We also offer the following benefits

After 12 months’ employment you’ll receive a voucher for 2 nights Dinner, Bed & Breakfast for two people in the QHotel of your choice. You’ll then continue to receive a voucher each year you’re working with us;
The chance to gain ThanQ4points for going the extra mile and these can be exchanged for high street vouchers, spa treatments, a meal in one of our restaurants….
Depending on the hotel you work at, you may also be entitled to the following, live-in accommodation, complimentary leisure and golf membership, free parking and of course discount in the spa for treatments and products;
Recommend a Friend so if you introduce a permanent employee to the team you could receive a bonus after 3 and 6 months;
Simply Health Cash Plan whereby both yourself and QHotels contribute a monthly amount and you can then get financial help towards unexpected healthcare needs such as dental & optical;
We also work with Busy Bees to offer Childcare Vouchers
Where you’ll be working

Stratford Manor is all about the team, delivering high levels of customer service to our business, conference and leisure customers. As well as a creative Food & Beverage delivery there is something for everyone at Stratford Manor. With a team that strives to achieve excellence and is constantly recognised for ‘Going the extra mile’.

We have a great community spirit at the Hotel and many of the team competed in a recent Dragon Boat Race on the River Avon to support our chosen charity. Raising much needed funds for a local Hospice and creating a fun day out for us all.

Our Hotel motto is Service Sells, proven by the number of regular customers and repeat events which are held with us.

We are proud to see colleagues who have started with us at Stratford Manor progressing their career within Q.

We are located just outside of Stratford town centre, where you can enjoy visits to the Royal Shakespeare’s Theatre, Shakespeare’s 5 Houses, Stratford Butterfly Farm and we are also close to Warwick Castle. There are tourist attractions to suit all ages, so why not come and stay with us? You’ll get to experience our service at first hand and see what you could have a part in creating, if you joined our team.

Qualifications Required